سياسة الإرجاع والاستبدال

At Store S2S, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns & Exchanges

Returns or exchanges are accepted within 7 days of receiving your order.
The product must be unused, in its original condition, and in its original packaging.
Proof of purchase may be required.

Non-Returnable Items

The following items cannot be returned or exchanged:

Products that have been used or damaged after delivery.
Products without their original packaging.
Personal care or hygiene products (if applicable).

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact our customer support team within 48 hours of receiving your order. We will resolve the issue as quickly as possible.

Refunds

Once your returned item has been inspected and approved, your refund or exchange will be processed according to our policy.

If you have any questions about our Return & Exchange Policy, please contact our customer support team. We are always happy to assist you.